Question 1

Can I claim a Medicare rebate?

Accepted Answer

Medicare rebates may be available for eligible patients with a team care arrangement (TCA) from their general practitioner for chronic pain conditions. If you have a TCA, please bring it with you to your appointment so we can assist you in processing your rebate. Contact us or your GP if you need more information about eligibility or how to set up a TCA.

Question 2

Do I have to be an Athlete to attend your clinic?

Accepted Answer

No, you don’t have to be an athlete to attend our clinic. We treat all types of exercise and movement-related pain, whether you're an elite athlete, a weekend warrior, or simply someone looking to stay active. Our goal is to help anyone who wants to move better, perform at their best, and recover from pain—no matter their level of activity.

Question 3

Do you accept Private Health Cards?

Accepted Answer

Yes, we do accept private health insurance. Depending on your plan, you may be eligible for reimbursement for physiotherapy services. Please check with your insurance provider to confirm coverage, and feel free to contact us if you have any questions about the process. We’re here to help make your treatment as seamless as possible!

Question 4

Do I have to be a member of the gym to book a Physiotherapy Appointment?

Accepted Answer

No, you do not need to be a member of the gym to book a physiotherapy appointment, our services are available to everyone.

Question 5

Why are your Initial sessions only 40, 55 and 70mins long?

Accepted Answer

At Evolve Health, we believe in providing thorough assessments and focused treatments to help you get on track with your recovery and exceed your goals. The longer sessions sessions allow us to dedicate the right amount of time to fully assess your needs, deliver effective treatment and get your plan and exercises to you as quick as possible. We prioritize quality over quantity to ensure you receive the most effective care possible.

Question 6

Do you provide DVA appointments?

Accepted Answer

Yes, we accept DVA (Department of Veterans’ Affairs) appointments, providing tailored physiotherapy services specifically designed to support veterans’ unique health needs. Our clinic in Grange specializes in treating sporting and athletic performance injuries, and we extend this expertise to address musculoskeletal conditions common among veterans. Treatments include injury rehabilitation, pain management, mobility restoration, and performance enhancement, all delivered with a focus on individualized care to promote long-term recovery and quality of life. Veterans covered under DVA can book appointments with confidence, knowing they will receive professional, evidence-based physiotherapy aligned with their specific health requirements.

To Book Text: 0421 452 706

Frequently Asked Questions